Returns handling in Canada: the reverse logistics dock realities
Returns aren't logistics afterthought—they're a dock-side cost center that most e-commerce operators don't account for until the first 2,000-pallet month hits. Reverse logistics in Canada involves receipt inspection, sort-by-disposition, drayage back to the vendor or cross-dock to a discount reseller. The difference between 'proper handling' and 'let it pile up' is often a $40,000–$80,000 monthly cash bleed.
