Parcel Rate Optimization in Real-Time Changes Return Economics
Caraway Home's adoption of ITS Logistics' live rate-shopping platform signals a shift in how 3PLs will handle returns. The tool lets warehouses select carriers in real-time based on cost and service windows, fragmenting what used to be a single consolidated shipment. For Canadian importers moving parcels through omnichannel channels, the question is whether their 3PL can keep pace.